F A Q
I HAVE NOT RECEIVED AN ORDER CONFIRMATION EMAIL
If you have not yet received an order confirmation email after placing your order, please contact us with your order number and we will have this resolved for you as soon as possible.
WHEN WILL I RECEIVE MY TRACKING NUMBER?
If your order qualifies for a tracking number (tracked 24 at checkout) your tracking number will be updated within 6 - 12 hours of placing your order.
PLACED AN ORDER FOR A "POSTER" BUT NO SHIPPING CONFIRMATION RECEIVED
All of our posters are made to order, therefore shipping times may slightly vary.
In this case, upon receiving your order it can take anywhere from 1 - 2 days till your poster/s is ready to be shipped out. As of now, there is no other faster delivery option available for posters.
MY ITEM ARRIVED DAMAGED
All of our items are pre-checked before being sent out, though items can still be damaged through transit, therefore in the event of a damaged item, please do contact us with your order number.
If you have any other questions or queries, do not hesitate to contact us.